EndoSoft launches Argus CareFlow for GI patient outreach and intake

EndoSoft unveiled Argus CareFlow, an AI-powered patient engagement platform, ahead of the American College of Gastroenterology annual meeting in Nashville, where the product will be shown Oct. 9-14, 2026. The platform is designed to automate outreach, intake, scheduling and escalation for gastroenterology practices while keeping clinical staff in the loop.

Why it matters: - Argus CareFlow is aimed at reducing routine administrative work for GI teams while keeping clinical oversight in patient communications. - The platform is built for outpatient workflows where intake, reminders, recalls and scheduling can slow down patient throughput. - EndoSoft is positioning the product as part of a broader push to bring AI into clinical operations without replacing staff review.

What happened: - EndoSoft announced Argus CareFlow, an AI-powered patient engagement platform, on Oct. 7, 2026. - The company will showcase the platform at the American College of Gastroenterology Annual Scientific Meeting on Oct. 9-14, 2026, at Music City Center in Nashville, Tennessee. - EndoSoft will demonstrate Argus CareFlow at Booth 1515 during the ACG Annual Meeting 2026. - EndoSoft said interested attendees can schedule a demonstration or learn more by contacting a representative or visiting EndoSoft.com.

The details: - Argus CareFlow lets patients provide medical history, medication and allergy information, procedure readiness details and scheduling preferences through a conversational AI agent or a secure electronic questionnaire. - The platform also supports appointment reminders, recalls and patient education. - For gastroenterology practices and endoscopy centers, Argus CareFlow supports Open Access Endoscopy workflows. - The system routes responses that meet configured criteria to nurses, physicians or other designated staff for review. - Authorized users can use an administrative dashboard to customize questionnaires, send secure patient invitations and reminders, monitor completion and review escalated cases. - Argus CareFlow is designed to integrate with major hospital information systems and electronic health record platforms. - Information collected during patient engagement can flow into the patient’s clinical workflow and health record.

Between the lines: - EndoSoft is targeting a common bottleneck in GI care: staff time spent gathering routine information before a procedure. - The product pairs automation with escalation rules, which suggests the company is trying to make AI acceptable for clinical settings by keeping humans involved where needed. - The launch also strengthens EndoSoft’s Argus AI Ecosystem branding by adding patient engagement to its existing AI and workflow tools. - In a quote, Zohair Jaffri, vice president of product development at EndoSoft, said Argus CareFlow gives healthcare organizations a practical way to automate repetitive patient outreach and intake while maintaining clinical oversight. - Jaffri said the platform helps staff spend less time gathering routine information and more time focusing on patients who require their attention.

What's next: - EndoSoft will present Argus CareFlow to conference attendees in Nashville during the ACG meeting window. - The company is likely aiming for follow-up sales conversations with gastroenterology practices and endoscopy centers after the launch. - EndoSoft says Argus CareFlow can be implemented as part of its broader clinical software and AI portfolio.

The bottom line: - EndoSoft is betting that GI practices want AI that handles outreach and intake work, but still leaves clinical staff in control of escalations and patient review.